 Search the Knowledgebase |
 Browse by Category |
|
|
|
| View Articles by Category |
|
There are no sub categories
|
Subscription Questions
|
There were 17 articles found in this category:
 Can I use an existing domain name or url for your service?
Yes, if you have an existing domain name and want to use it for your AwardsCart store, we can can help you through making the appropriate changes with your domain registrar. This typically it involves changing a few settings for the domain's nameservers or DNS. We would have you make the chang ...
- What server configurations do you use and where are they located?
All of our dedicated servers are hosted by liquidweb.com and have typical configurations such as this: Dual Xeon E5405 Quad Core (Harpertown) Memory: 4GB DDR Registered/ECC Hd1: 4 x 120GB SATA / Hardware Raid 10 (+4 x 250GB drives / RAID 10) Hd2: 160GB 7200RPM SATA / 8MB Cache RemoteBackup: Gua ...
- Where are the backups to our data going and how often is it backed up?
Our dedicated servers are hosted at liquidweb.com and we use their Liquid Web Guardian backup service on our servers. Liquid Web Guardian is a fully managed robust backup solution that provides continuous data protection and off-site disaster recovery for Linux and Windows Dedicated Servers. ...
- How do I highlight best sellers or new products?
Using the “Best Sellers” page allows you to select if and how you want those displayed. New products can be selected to appear first using a sort method for display as well as on the home page.
- Will the addition of new customers slow down your servers?
The addition of new customers will not effect the quality of your site and we will add more server resources as needed as the customer base grows.
- Can we accept and post PDF files through the site?
Yes, you can accept and post PDF files through your site.
- Can we accept purchase orders through the site?
Yes, you can accept purchase orders through your site.
- Can I bulk activate or deactivate products?
Yes, by using the data export screen, you can download products into a spreadsheet on your computer, update the products in that spreadsheet, and then use the bulk product screen to upload the products to your site.
- How will I be notified when orders are placed? Can I be notified on my Blackberry?
An email can be sent to any email account that you specify, including your business or smartphone email addresses.
- How easy is it to add specialty products?
It is a relatively easy to add products to the AwardsCart system. You simply click on the “Add a new product” or the “Bulk product loader” tab in the admin site, fill in the descriptive information and upload your image. Bulk products on a spreadsheet can also be added.
- I sell signs and banners. How can I sell these items using AwardsCart?
You can upload these products and your customers can also upload graphics and specifics with their order. You are able to set the number of lines allowed for printing on your signs and banners.
- Will there be dropdowns for t-shirt colors and sizes? How will customers enter wording for these items?
You can upload your own products with customization for colors, sizes, and embroidery, just as engraving is added to a trophy within the system.
- I sell embroidery and screen printing products. How can I sell these items using AwardsCart?
You can upload your own products with customization for colors, sizes, and embroidery, just as engraving is added to a trophy within the system.
- Can I have multiple stores through one subscription?
Currently we allow one store per subscription. If you wish to have additional stores we can provide that service at a 50% discount for each additional store. We are planning on having multiple store functionality added in the future.
- What payments do you accept for the subscription and how do we sign up?
We accept Mastercard, Visa, PayPal, Google Check Out, or check. You can sign up online at www.awardscart.com/signup/ or you can call us at 704-918-5583. If you chose to pay monthly, you will receive a monthly invoice email with a link to make your payment online. Paying annually will save you ...
- Can I keep my current business email addresses and domain name with AwardsCart?
Yes, we will assist you in connecting those to our service.
- How many email addresses come with the subscription?
This depends on how we setup your email account. We recommend setting it up as a Google Gmail account that we tie into your domain name. This way you can have unlimited email accounts and have all of the email features and functions that Google builds into it. We can also set up the email onto ...
|
